Document Management for Consumer Goods Industry

From raw material to finished product

ECM for the consumer goods industry

The consumer goods industry is becoming a much more important part of the German economy, a change that is shaped by a wide range of factors. The demand for consumer goods is increasing, and thus, at the same time, the demand for capital goods, intermediate goods, and energy. In addition to demographic change, increasing raw material prices and booming emerging countries, the main reasons for this are increasing globalization and the digitalization of society – a problem that is addressed by document management in the consumer goods industry.

Here is the big challenge: companies must keep pace with technology and drive product innovation forwards while keeping an eye on their costs. And they still need to react flexibly to unexpected events and trends. Whether the food, textile, or clothing industry is concerned, consumers have never been so well-informed about the product diversity on the market as they are now. However, it only becomes clear when a good is actually used whether it is finally consumed or enters a production process as a working material. Modern communication technologies allow today’s consumers to quickly and conveniently select the best source of purchase, whereby quick reaction times and, above all, transparent manufacturer processes are required.


In order to adjust business processes to changed market requirements, which is becoming increasingly necessary, or in order to fulfill your customers’ desire for shorter reaction times, you can model the processes in question as digital workflows. The process flow is automated as a result and receives a high degree of flexibility.

Contract management

A central contract overview ensures that you have an optimum view of relevant contract content at all times. Additionally, you can very easily filter your entries by facets, properties, or contract status. Organize your evaluations in a tabular form or in different kinds of diagram.

Digital dossiers

With the digital dossier, you can cover your processes easily and save time. The digital dossier archives your company’s knowledge, starting with documentation of raw materials procurement and extending up to documentation of the entire value creation process, securely and at one main location in your country.

Employee app

With the employee app “d.velop community connect”, you create a central, mobile touchpoint for organization communication. All the information is available here. The incorporated self-services simplify many processes in the company, such as ordering food.

Our customers

The following companies in the consumer goods industry already rely on the products and solutions from d.velop.

flensburger brauerei logo
agravis logo
eismann logo
lohmann und rauscher logo
hipp logo
westfleisch logo
schaumann logo
JAB Anstoetz logo

We were quickly convinced that d.velop is simply the best match for us. And our belief was confirmed throughout the entire professionally executed project. Overhead was avoided and d.velop created a first-class documentation.

Udo Hanke
Head of IT Service

ZENTIS, one of Europe’s leading fruit processors, relies on d.velop

Innovative products are one part of lasting corporate success. Another part is modern organizational workflows that are supported by technology to make efficient and resource-saving processes possible. At ZENTIS, the technical basis for this consists of SAP’s ERP system and a digital document management system (DMS). A DMS increases productivity, accelerates processes, and gives employees greater comfort when they take care of their tasks.

Curious? Then take a closer look at the project at Zentis GmbH & Co. KG!

Zentis GmbH & Co. KG – The challenge

“A special challenge inherent to product development is that it requires processes that concern nearly all areas of the company, from sales to production,” says Head of Organization Philipp König. For this reason, the solution from d.velop was rolled out in all areas. The project was implemented in three phases. First, document storage and workflows were implemented for the leading documents, and after that the process was defined for test series. This holistic approach allows finished products to be completely supported by the product development process. The respective dossier plans are assigned to the associated value chain in the process. The new product development process at the location in Aachen functions so well that it is now also being implemented in the USA.

Digital payroll services

Digital payroll services have been introduced since November 2015. Paystubs are connected to the SAP HR system and are electronically transferred to the employees’ personal cloud archives via encrypted file sharing. Employees receive monthly payroll statements electronically and directly in the corresponding directory of their personal account and no longer have to worry about filing paper documents or scanning and saving them. Plus, employees can now access their paystubs at any time and anywhere. This enabled the HR department at Zentis GmbH & Co. KG to optimize cumbersome processes and replace paper-based payroll with digital payroll.

Document management system

At ZENTIS, the technical basis consists of SAP’s ERP system and a digital document management system (DMS). ZENTIS had already addressed DMS and Enterprise Content Management (ECM) in the past. However, audit-compliant archiving for incoming invoice processing and some other tasks was, technically speaking, no longer up to current standards. Since it could no longer adequately fulfill present requirements, the system needed to be replaced gradually. At this point, ZENTIS needed to answer the following far-reaching question: which platform should be used to head towards the future of DMS? The parties concerned jointly examined the advantages and disadvantages of several DMS solutions in an extensive selection process involving several steps. Not only IT experts but also, after a certain point, people responsible for the departments and key users were involved in the process. That made it possible to ensure that user requirements were carefully considered from the very beginning.

The result

The employees at ZENTIS benefit from the advantages of digitalization in other ways as well, since in addition to the d.3ecm system, foxdox was introduced for digital paystub delivery. The solution from d.velop is legally compliant and hosted in Germany, and data is transferred only in encrypted form. And it also pays off because using the cloud to deliver paystubs saves around three euros per month and employee. “Even though people use the digital service on a voluntary basis, over 80 percent of the employees in administration alone use it,” says Hanke. The introduction and permanent further development of the DMS landscape at ZENTIS was and remains another considerable step in the company’s strategic orientation, which is to use the opportunities offered by digitization to improve workflows and develop new business models.

Read the stories of other customers

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