DMS for Public Administration
Digitalisation in Public Administration
The Digital Administrative Workplace
The digital document management system (DMS) provides a central platform for storing and archiving all information in a legally compliant manner. Seamless integration allows users to access the e-file directly from their specialised application. Complementary solutions complete your digital administrative workspace.
Electronic Records for the Public Sector
With d.velop’s eFile, you can accelerate, simplify and optimise document management — eliminating your paper archive entirely.
Popular electronic records in the public sector include:
- Personnel File: Digitise your HR processes and simplify access to key employee data.
- Tax File: Streamline the management of tax-related documents and ensure efficient, secure storage.
- Social Services File: Standardise the processing of social benefits to enable fast and transparent case handling.
Document-based AI capabilities
Make use of AI functionalities within your DMS or build your own AI assistants. The d.velop AI solution simplifies day-to-day administrative tasks and automates repetitive routines:
- AI-powered document capture and content recognition
- Chat features that support decision-making on complex issues
- Intelligent data structuring and efficient analysis
Digital and automated administrative processes
Relieve your staff of time-consuming routine tasks and accelerate information flow across your organisation with our process management software:
- Automate standard procedures such as the incoming mail process
- Implement with ease — no advanced IT skills required, thanks to the low-code approach
- Business process management aligned with the BPMN 2.0 standard
Interfaces for 300+ specialised applications
Your applications remain at the forefront thanks to our seamless integration of specialised administrative systems. In close collaboration with software vendors, we connect public sector programmes to our DMS via defined interfaces — from immigration services to vehicle registration.
- Existing specialist applications remain the leading systems
- Fast processing of high-volume cases
- Integration via standardised interface technologies
Digital citizen services
The d.velop eGovernment portal enhances your DMS with smart citizen service features. Digital management of services, departments and staff enables efficient, people-centred digitalisation.
- A complete solution for simple and efficient application processing
- Seamless workflows thanks to bidirectional interfaces
- A range of tools from appointment scheduling to form servers
- 350 + Local authorities are among our d.velop customers.
- 100 + Districts and district-free cities opted for our DMS
- 70 + Other authorities use our d.velop products
Enthusiastic customers from the public sector share their experiences.
City of Wuppertal
It all began many years ago with the first case files in the Tax Office and Job Centre. Today, the City of Wuppertal consistently operates with an electronic filing plan based on the document management system d.velop documents. As part of the digital transformation, a learning management system was later introduced as a continuation of the filing plan project.
Our digitalisation strategy is holistic, and we are rolling out the DMS based on demand and priority.“
Ascheberg local authority
The local authority of Ascheberg is gradually implementing digitalisation across all administrative departments with the document management system (DMS) from d.velop. The electronic product-oriented filing plan and eFiles serve as the starting point for a digital process chain. Invoice processing is also handled entirely electronically.
The digital filing plan based on d.velop documents enables us to store documents electronically in clear structures. This allows for easy retrieval, editing, and targeted distribution of records to employees.”
District of Borken
For more than ten years now, the District of Borken has been working with enterprise content management, digital workflows, and electronic records. d.velop documents is used in almost all specialist departments. As a result, a new era of flexible administrative work has been introduced in the district administration, enabling efficient work from home as well.
Based on our current experience, we aim to further expand mobile working opportunities even after the pandemic subsides. However, the concept of mobile workstations needs to be reconsidered in the long term. Employees who choose to work from home or in the office should continue to do so via the traditional teleworking model.“
University City of Marburg
For several years now, the City of Marburg has been consistently expanding its use of d.velop’s eFile system across various departments. Not only does the electronic file system lead to greater efficiency and improved, faster collaboration, but during the pandemic, it also ensured that employees in different departments could continue working from home and will remain operational in the future.
The integration between document management and workflow—embodying the ECM concept—is very well implemented in d.velop documents.“
Comprehensive sector know-how
Digital Transformation Expertise For
Public Sector
Industry Expertise in eGovernment
Whether it’s municipalities, federal and state authorities, public-law institutions, public utilities, or universities and research institutions – as your specialist and digitalisation partner, our experts draw on many years of experience in the public sector. With this knowledge, we develop sector-specific enhancements.
Implementing Digitalisation Projects
Are you ready to embark on the path of digital transformation, already have ideas but don’t know where to start? Then take a look at our digitalisation consulting services. Our team will support you in developing a comprehensive digitalisation strategy.
Collaborative Partnership
TEST Software NOW
Get to know d.velop software
Request a personal live demo of d.velop software in just a few clicks. Let us show you the software live and you can ask your questions directly. Just complete the form and we’ll get in touch.