AI process automation

Process automation with AI means that recurring, rule-based tasks no longer need to be handled manually. AI-powered software recognises triggers in incoming information, executes the necessary process steps automatically, and involves staff only where a human decision is required. Specific tasks such as document classification, data extraction, and routing are handled by AI independently. In d.velop process studio, your teams retain full control over rules, exceptions, and approvals.

The right software depends on how deeply AI needs to be embedded in your processes and what requirements exist around data protection and integration. d.velop process studio combines classic process management based on BPMN 2.0 with state-of-the-art generative AI – GDPR-compliant with European data hosting. Business departments can model simple processes themselves using a low-code approach, without any programming effort.

Classic workflow automation follows fixed rules and predefined paths. AI-powered automation additionally processes unstructured information such as scanned documents, emails, or forms in various formats, recognises patterns, and makes context-based decisions. In d.velop process studio, both approaches can be combined: rule-based where reliability and traceability are critical, and AI-powered where pattern recognition and flexibility make the difference.

With the d.velop process studio, business departments can independently map and automate simple processes. The department describes the process in d.velop process studio and specifies which information is needed at which points. The IT administrator ensures that the required information from other systems is made available at the appropriate stages.

With the Template Library in d.velop process studio, the first process is often up and running within a few hours. For simple approval processes or standardised workflows, the low-code approach is sufficient — no implementation project required. More complex processes involving system integrations are planned and implemented together with d.velop, your own IT department, or one of the partners, tailored to the specific use case.

Yes and at d.velop, this is a deliberate design principle. AI primarily handles recurring, rule-based, and time-consuming tasks, in particular researching, collecting, and preparing decision-relevant information. Decisions that require context, experience, or accountability remain with people or are explicitly handed over for final review. d.velop process studio shows transparently at all times which steps run automatically and at which points staff are involved

AI supports process management primarily by automating recurring tasks, intelligently processing information, and creating workflows. In d.velop process studio, processes can be initiated via prompt, decision logic can be prepared, and forms can be created efficiently. This reduces the burden on staff and shortens throughput times.

In principle, all rule-based and document-centric business processes can be automated. Individual tasks or components of a process can also be automated without neglecting the rule-based process. These include, among others: invoice and approval processes, HR and onboarding processes, contract and review processes, retention and deletion periods, and service and approval workflows. The process management software ensures transparency, traceability, and efficiency.

d.velop process studio integrates into your existing IT landscape via standardised interfaces. The REST API allows forms to be automatically populated with data from ERP, CRM, or HR systems. The Microsoft Power Platform connector links additional third-party systems such as Microsoft Teams directly into your processes. d.velop has more than 500 integrations and a proven integration expertise, recognised in the Gartner Magic Quadrant for Content Services Platforms.

Pure workflow software controls individual sequences or task chains. Process management software goes further: it maps complete process landscapes, enables BPMN-based modelling, integrates document management, and supports the automation of complex business processes. d.velop process studio combines a workflow engine, process modelling, scripting, an integrated form designer, and AI-powered assistance in a single, holistic solution.