Why Your Business Needs Document Management to Meet the UK ‘Failure to Prevent Fraud’ Law

Published September 23, 2025

John Rockliffe Pre Sales Manager d.velop AG

Failure to prevent fraud

The UK’s Corporate Criminal Offence of Failure to Prevent Fraud, which came into effect in September 2025, represents a seismic shift in how businesses must approach fraud prevention. This legislation places unprecedented responsibility on organisations to actively prevent fraud committed by their employees, agents, and associated persons. For businesses operating in the UK, compliance isn’t optional—it’s essential for survival.

At the heart of effective compliance lies one critical component that many organisations overlook: a robust document management system. Here’s why your business cannot afford to navigate these new requirements without one.

Understanding the Failure to Prevent Fraud Act

The legislation creates a strict liability offence, meaning that if fraud is committed by someone associated with your organisation for your benefit (or the benefit of someone you’re providing services to), your company can be held criminally liable regardless of whether senior management knew about, or authorised the fraudulent activity.

The only defence? Proving that you had “adequate procedures” in place to prevent fraud. This defence hinges entirely on your ability to demonstrate comprehensive, documented fraud prevention measures that were actively implemented and monitored.

The Documentation Challenge

Compliance with the Act requires extensive documentation across multiple areas:

  • Policy Documentation: You need clear, accessible policies covering fraud prevention, risk assessment procedures, due diligence requirements, and reporting mechanisms. These policies must be regularly updated and version-controlled to ensure everyone is working from current procedures.
  • Training Records: Every employee, contractor, and associated person must receive appropriate fraud prevention training. You need detailed records of who received training, when, what was covered, and evidence of understanding and acknowledgment.
  • Due Diligence Files: For every business partner, supplier, joint venture partner, or other associated person, you need comprehensive due diligence documentation that demonstrates proper vetting and ongoing monitoring.
  • Risk Assessments: Regular fraud risk assessments must be documented, showing how you identified potential fraud risks, evaluated their likelihood and impact, and implemented appropriate controls.
  • Incident Documentation: Any suspected fraud incidents, near-misses, or control failures must be thoroughly documented, including investigation records, remedial actions taken, and lessons learned.
  • Audit Trails: Complete records of all fraud prevention activities, from policy reviews to training delivery to control testing, must be maintained and easily accessible.

Why Standard Filing Systems Fall Short

Traditional document storage methods, whether physical filing cabinets, shared drives, or cloud storage (One Drive / SharePoint etc.) simply cannot meet the demands of modern fraud prevention compliance. Here’s why:

1. Accessibility Issues

When investigators, auditors, or legal teams need specific documentation, they need it quickly. Searching through disparate filing systems wastes precious time and may result in incomplete responses to regulatory queries.

2. Version Control Problems

Fraud prevention policies and procedures evolve constantly. Without proper version control, employees may inadvertently follow outdated procedures, creating compliance gaps and potential liability.

3. Security Vulnerabilities

Fraud prevention documentation often contains sensitive information about vulnerabilities, investigation findings, and business relationships. Standard filing systems lack the security controls needed to protect this critical information.

4. Collaboration Barriers

Modern fraud prevention requires input from multiple departments; legal, compliance, HR, IT, and business units. Traditional systems with security controls built upon organisational silos make it difficult for teams to collaborate effectively on documentation and reviews.

5. Limited Search Capabilities

Finding specific information across thousands of documents becomes nearly impossible without sophisticated search functionality, potentially leaving critical evidence buried and inaccessible. AI tools that can aid in search are too often unaware of surrounding business process or the importance of version control; the latest published and trained version may not be the file that has been changed most recently.

Here’s how you can simplify your document storage.

How Document Management Systems Enable Compliance

A purpose-built document management system transforms your fraud prevention compliance from a liability into a competitive advantage:

  • Centralised Information Hub: All fraud prevention documentation lives in a single, secure location. Policies, training records, due diligence files, and audit reports are immediately accessible to authorised personnel, ensuring nothing falls through the cracks.
  • Automated Workflows: Document management systems can automate critical compliance processes. Policy reviews can be automatically scheduled and tracked, training completion can trigger certificate generation, and due diligence renewals can be systematically managed.
  • Advanced Search and Retrieval: When regulators or investigators request specific information, sophisticated search capabilities allow you to quickly locate relevant documents across your entire repository. This rapid response capability can be crucial during investigations.
  • Comprehensive Audit Trails: Every document access, modification, and approval is automatically logged, creating an unalterable audit trail that demonstrates your commitment to proper procedures and accountability.
  • Role-Based Access Controls: Different team members need access to different types of fraud prevention documentation. Document management systems allow you to precisely control who can access what information, ensuring sensitive investigation details remain confidential while still enabling necessary collaboration.
  • Integration Capabilities: Modern document management systems integrate with other compliance tools, HR systems, and training platforms, creating a seamless compliance ecosystem that reduces manual work and minimises errors.

Building Your Defence Strategy

Remember, under the Failure to Prevent Fraud Act, having adequate procedures isn’t enough, you must be able to prove you had them in place and that they were effectively implemented. This proof lies entirely in your documentation.

A document management system provides the foundation for this defence by ensuring that your fraud prevention measures are not only comprehensive but also demonstrably effective. When you can quickly produce evidence of regular risk assessments, comprehensive training programmes, thorough due diligence, and systematic monitoring, you transform potential liability into proof of compliance.

The Cost of Non-Compliance

The penalties for failing to prevent fraud are severe; unlimited fines, director disqualification, criminal convictions, and reputational damage that can destroy decades of business building. More importantly, the indirect costs of poor documentation during an investigation can be even more damaging, as scrambling to locate and organise critical information under regulatory scrutiny often reveals gaps and weaknesses that might otherwise have remained hidden.

Taking Action

The Failure to Prevent Fraud Act represents a new reality for UK businesses. Those who adapt quickly and thoroughly will not only avoid criminal liability but may find that robust fraud prevention measures actually improve their operational efficiency and business relationships.

A document management system isn’t just a compliance tool, it’s an investment in your organisation’s resilience, efficiency, and reputation. In an environment where adequate procedures must be both comprehensive and demonstrable, the question isn’t whether you can afford to implement proper document management. The question is whether you can afford not to.

The clock is ticking, and the standards are clear. Ensure your business is prepared to meet this challenge head-on, with the documentation and systems needed to prove your commitment to preventing fraud at every level of your organisation.

If you didn’t think you need a document management system, perhaps now you do.

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