7 articles
Introduction of an electronic credit file at DZ BANK AG

Vera Buck, project manager at DZ BANK AG, gave a lecture this year together with Maik Schwitte, senior consultant d.velop AG, […]
Reduce costs and relieve employees with process automation

Process automation in the office is a crucial factor for companies and organisations to remain competitive. It is so important because […]
The d.velop pilot: Innovation through AI and large language models – The future of the working world

The path to innovation is often unpredictable. As Steve Jobs aptly said: You can’t connect the dots looking forward; you […]
Once the order is closed, the “real work” begins – Customer service with Salesforce Service Cloud

In this article, we will focus on customer experience and customer service.Even if the sales process was long and difficult, […]
Advanced Document Management in Salesforce

Salesforce is often the leading system in many companies and can be used in a variety of different business areas: Whether […]
Gartner Magic Quadrant: Definition, meaning, and importance in IT

The technology market just keeps on growing. As a company, there are various tools and approaches you can use to […]
Why a digital purchase-to-pay process (P2P) is the way to go

Purchase-to-pay process – maybe you’re already familiar with the term, but for those who aren’t: a P2P process doesn’t have […]